Data Information Policy
AJ Handyman Data & Information PolicyEffective Date: [Insert Date]
At AJ Handyman, protecting your data and ensuring its proper use is one of our top priorities.
This policy outlines how we collect, use, store, and protect your personal and project-related information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth)
.1. PurposeThis policy ensures:Your personal and project-related information is handled responsibly.Compliance with legal obligations regarding data collection and storage.
Transparency about how your information is used and safeguarded
.2. Information We CollectWe may collect the following types of information:
Personal Information:Name, address, phone number, and email address.
Payment details for invoicing and transactions.
Project-Related Information:Details of the property or site where services will be rendered.Specifications, measurements, and photos relevant to the project.Usage Information (Website or Digital Interactions):
IP addresses, browsing data, and cookies to improve your user experience
.3. How We Use Your InformationYour data is used for the following purposes:
Service Delivery:
To schedule and provide handyman services.
To manage project details, including quotes and invoices.Communication:T
o contact you regarding project updates, inquiries, or follow-ups.Legal and Administrative Compliance:To meet legal and regulatory requirements.To maintain records for tax and accounting purposes.Marketing (Optional):
With your consent, to send updates about new services, promotions, or newsletters.
4. Data Storage and SecurityWe take measures to safeguard your information, including:Secure digital storage with encryption for sensitive information.Restricted access to data, ensuring only authorized personnel can access it.
Regular audits of our data handling and storage practices to identify and mitigate risks.
Physical copies of documents are stored in secure, locked locations and disposed of securely when no longer needed.5. Information SharingWe do not sell or share your information with third parties except in the following cases:Service Providers:Sharing necessary information with subcontractors or suppliers involved in your project.Legal Obligations:When required by law or court order.
Consent-Based Sharing:
With your explicit consent for specific purposes
6. Your RightsYou have the right to Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Withdraw consent for marketing communications at any time.To exercise these rights, please contact us using the details provided below.7.
Data Retention We retain personal and project-related data only as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, data will be securely deleted or anonymized
8. Breach ManagementIn the unlikely event of a data breach:We will promptly assess the scope of the breach and mitigate its effects.Affected individuals will be notified, and necessary actions will be taken to resolve the issue.
9. Updates to This PolicyThis policy may be updated periodically to reflect changes in laws, regulations, or business practices. Clients will be informed of significant updates through email or our website.
10. Contact InformationIf you have any questions or concerns regarding this policy or your data, please contact us at:
Email: [ajhandyman.vic@gmail.com
Phone: [+614 34 133 676 ]
AJ Handyman, Melton, Victoria, AustraliaBy engaging with our services, you acknowledge and accept the terms outlined in this Data & Information Policy.
Thank you for trusting AJ Handyman with your information and your property maintenance needs.